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Yes! You can change your plan anytime from your dashboard. Upgrades take effect immediately, and downgrades apply at the next billing cycle.

Transaction fees are charged as a percentage of each transaction amount. Different plans offer different rates. Contact our sales team for details.

The Starter plan is free forever. Growth and Enterprise plans come with a 14-day free trial so you can explore all features.

Depending on the industry and service model, we charge an activation fee and monthly fee starting at NT$0, plus a single-layer payment processing fee. Exact rates vary by plan, with the lowest at 2.8%. See the pricing plan page for details.

Our pricing is tailored to each field's operating cycle and business model. For example, elections are short-term projects, so candidates pay a higher monthly fee in exchange for flexible contract terms; creators may start with unstable income, so we offer a zero-monthly-fee, higher-fee sharing model that helps us share risk and implement 'pay only when you earn.' Standard merchants get balanced rates, while nonprofits receive dedicated discounts.

If you need to manage fans, supporters, or members, it's a great fit! Nonprofits need dues, donations, and receipt issuance. Creators, performers, and KOLs need ticketing, merch sales, and paid fan clubs. Brands and instructors need storefronts, course registration, and subscription-based memberships. Candidates and political teams need compliant political fundraising and mobilization.

Because OEN is one of the few all-in-one platforms that supports mixed commerce. You don't need one platform for events and another for products; supporters can buy products and tickets in the same cart, maximizing order value while centralizing ticketing, donations, and product sales in one place.

Absolutely. OEN Tech supports applications under an individual name. As long as you prepare your ID and bank account, you can access enterprise-grade payment tools after review, including credit cards and convenience-store payment options, so fans can support you with confidence.

The OEN platform gives you a dedicated one-stop page with built-in payment integration, ideal for fans browsing products, signing up for events, supporting you, and reading articles online. Oen Payment is a mobile app that turns your phone into a card reader, ideal for in-person events, markets, and meetups. Tap the customer's card with your phone to collect payment without renting a traditional terminal. One account can manage both services and all bookkeeping centrally.

Absolutely. OEN payments use Visa Cybersource, a world-class secure payment architecture, with strong fraud detection, concise API documentation, and our industry-first MCP conversational integration guide, so you can quickly enable secure, stable payment service without downtime.

Security is our highest priority. OEN Tech is certified under PCI DSS Level 1 and ISO 27001, and we carry NT$10 million in personal data liability insurance. Payment data and card information are protected with bank-grade encryption.

Yes. Our platform can help merchants automatically issue invoices to users, saving you tedious administrative work.